Pengaruh Audit Operasional, Pengendalian Internal, dan Good Clinical Governance terhadap Efektivitas Pelayanan Kesehatan pada Rumah Sakit Tipe B di Banda Aceh

  • Adinda Novia Sari Fakultas Ekonomi dan Bisnis, Universitas Syiah Kuala
  • Riha Dedi Priantana Fakultas Ekonomi dan Bisnis, Universitas Syiah Kuala
Keywords: Operational audit, internal control, good clinical governance, effectiveness of health services

Abstract

This study aims to determine and analyze the effect of operational audit, internal control, and good clinical governance on the effectiveness of health services at type B hospitals in Banda Aceh. This research was conducted using a quantitative approach. The population in this study were all type B hospitals in Banda Aceh, totaling 3 hospitals and then using the census method by taking the entire population. Respondents in this study were all employe of the Internal Control Committee (SPI), accounting and finance divisions as well as medical services at three type B hospitals in Banda Aceh with a total of 98 respondents. The source of data in this study is primary data by distributing questionnaires. The data analysis technique used was multiple linear regression analysis with SPSS 25 application. The results showed that simultaneously and partially, operational audit, internal control and good clinical governance had an postive effect on the effectiveness of health services at type B hospitals in Banda Aceh.

References

Asfeni Nurullah, Tertiarto Wahyudi, & A. (2021). Analysis of The internal Control System and The Roleof The Internal Auditor in Optimizing Hospital Performance. International Conference on Economics, Management, and Accounting, 379–394. https://doi.org/10.11594/ ntsp.2021.1043.

Ervianawati.(2021). Pengaruh Audit Operasional dan Pelaksanaan Pengendalian Internal Terhadap Efektivitas Pelayan Kesehatan Pada Rumah Sakit (Studi Empiris Rumah Sakit Ibu dan Anak Bunda Aliyah Jakarta). Skripsi (Dipublikasi). Sekolah Tinggi Ilmu Ekonomi Indonesia, Jakarta.

Ella D.w., Pupung P. & Hendra G. (2015). Pengaruh Audit Operasional dan Good Clinical Governance terhadap Efektivitas Pelayan Kesehatan JKN/BPJS. Prosiding Akuntansi ISSN: 2460-6561.368–377.

Ervianawati.(2021). Pengaruh Audit Operasional dan Pelaksanaan Pengendalian Internal Terhadap Efektivitas Pelayan Kesehatan Pada Rumah Sakit (Studi Empiris Rumah Sakit Ibu dan Anak Bunda Aliyah Jakarta). Skripsi (Dipublikasi). Sekolah Tinggi Ilmu Ekonomi Indonesia, Jakarta.

Fahmia, & Rahmawati, A. (2017). Pengaruh Audit Operasional, Pengendalian Internal, Good Clinical Governance dan Etiks Lembaga Rumah Sakit Terhadap Efektivitas Pelayanan Kesehatan Pasien BPJS Di Rumah Sakit (Studi Empiris di Rumah Sakit Kabupaten Tulangagung). Skripsi (Dipublikasi). Fakultas Ekonomi dan Bisnis.Universitas Muhammadiyah Yogyakarta.

Gottwald, M., & Lansdown, G. (2014). Clinical Governance: Improving the quality of healthcare for patients and service users. McGraw-Hill Education. https://books.google.co.id/books?id=EoZFBgAAQBAJ. 20 November 2021.

Ghozali, I. (2018). Aplikasi Analisis Multivariate dengan Program IBM SPSS 21. Semarang: Universitas Dipenogoro.

Jefry, R. (2018). Teori Stewardship dan Good Governance. Jurnal Riset, 4.

Kementerian Kesehatan Republik Indonesia. (2020). Profil Kesehatan Indonesia 2020. https://www.kemkes.go.id/download/resources/download/pusdatin/profil-kesehatan-indonesia/profil-kesehatan-Indonesia-Tahun-2020-pdf. 12 November 2021.

Kurnianingsih, S., Anisma, Y., Safitri, D., & Riau, U. (2020). The Effect Of Operational Audit And Internal Control To The Effectiveness Of Inpatient Hospital Health Care Services (Studies On Government-Owned Hospital In Pekanbaru). Jurnal Ilmiah Akuntansi, 4(4), 408–417.

Lee, S., Weng, T., & Huang, H. (2021). Internal Control Effectiveness : A Study Of Medical Institutions. Journal of Economic Literature, 18(3), 66–74. https://doi.org/10.22495/cocv18i3art6

Lex Donaldson dan James H. Davis. (1991). Stewardship Theory or Agency Theory: CEO Governance and Shareholder Return. Australian Journal of Management, 16.

Marzuq, N. H. (2019). Pengaruh Audit Oprasional, dan Pengendalian Internal terhadap Efektivitas Pelayanan Kesehatan Rawat Inap Rumah Sakit Umum Sriwijaya Palembang. Skripsi (Dipublikasi). Fakultas Ekonomi, Universitas Sriwijaya. Palembang.

Menteri Pendayagunaan Aparatur Negara Nomor 63 Tahun 2003 Pedoman Umum Penyelenggaraan Pelayanan Publik. 20 Desember 2021.

Murdock, H. (2022). Operational Auditing Principles And Technicues For A Changing Word (Second). New York: CRC Press.

Nafi’ah, Z., Sri, & Setiyanti, W. (2018). Pengaruh Audit Operasional Dan Pengendalian Internal Terhadap Efektivitas Pelayanan Kesehatan Pada Rumah Sakit Umum Fastabiq Sehat Pku Muhammadiyah Pati. Jurnal Ilmiah Ekonomi, 13(2), 358–368.

Pandit, A., Menal, K., Ishita, S. (2018). Operational Auditing of Hospitals. International Education & Research Journal , 13–17.

Peraturan Presiden Republik Indonesia Nomor 77 Tahun 2015 Pedoman Organisasi Rumah Sakit. 20 November 2021.

Piyajeng, S. R., & Wibowo, S. A. (2017). Pengaruh Audit Operasional , Pengendalian Internal , Good Clinical Governance, Etika Bisnis Lembaga Rumah Sakit Terhadap Efektivitas Pelayanan Kesehatan Pasien BPJS Pada Rumah Sakit ( Studi Empiris pada RSUD dan RS Swasta di Kota Surakarta ). Review Ekonomi dan Bisnis Indonesia.1(2), 168–177.

Scally, G., & Donaldson, L. J. (1998). Clinical governance and the drive for quality improvement in the new NHS in England. 61–75.

Sekaran, Uma & Roger Bougie. (2017). Metode Penelitian Untuk Bisnis (6th ed.). Buku 1. Jakarta: Salemba Empat.

Published
2023-06-16
How to Cite
Adinda Novia Sari, & Priantana, R. D. (2023). Pengaruh Audit Operasional, Pengendalian Internal, dan Good Clinical Governance terhadap Efektivitas Pelayanan Kesehatan pada Rumah Sakit Tipe B di Banda Aceh. Jurnal Penelitian Ekonomi Akuntansi (JENSI), 7(1), 34 - 48. https://doi.org/10.33059/jensi.v7i1.7636
Section
Articles