Strategi Telecommuting Work: Sejauh Mana Pengaruhnya terhadap Kepuasan Kerja dan Kinerja
Keywords:
Telecommuting Work, Job Performance, Job Satisfaction, Work-Life Balance.
Abstract
This study focuses on the relationship between telecommuting work with performance, job satisfaction, and work-life balance. This research is important because the telecommuting policy has been taken by many institutions considering the advantages of this policy are very efficient, such as reducing costs, time, and space. This study aims to provide an overview of the extent to which the impact of telecommunications works on the behavior of workers, especially workers in a university environment. Using descriptive research methods, this research used online questionnaires distributed to 174 lecturers at Syiah Kuala University. The data was analysed using SEM AMOS to see and test the relationship between variables. The results showed that telecommuting work showed a positive and significant relationship to job satisfaction, work-life balance, and performance. Likewise, the relationship between work-life balance, satisfaction, and performance showed positive and significant results. Finally, work-life balance and job satisfaction mediate the relationship between telecommuting work and performance.
Keywords: Telecommuting Work, Job Performance, Job Satisfaction, Work-Life Balance.
References
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Vroom, V. H. 1964. Work and Motivation.
Ammons, S. K., dan Markham, W. T. 2004. Working at Home: Experiences of Skilled White Collar Workers. Sociological Spectrum. Vol. 24 No. 2. Hal: 191-238.
Austin, J. T., dan Villanova, P. 1992. The Criterion Problem: 1917–1992. Journal of Applied Psychology. Vol. 77 No.6. Hal: 836.
Bailey, D. E., dan Kurland, N. B. 2002. A Review of Telework Research: Findings, New Directions, And Lessons for The Study of Modern Work. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior. Vol. 23 No. 4. Hal: 383-400.
Brayfield, A. H., Wells, R. V., & Strate, M. W. 1957. Interrelationships among measures of job satisfaction and general satisfaction. Journal of Applied Psychology. Vol. 41 No. 4. Hal: 201.
Brough, P., O'Driscoll, M. P., & Biggs, A. 2009. Parental leave and work‐family balance among employed parents following childbirth: An exploratory investigation in Australia and New Zealand. Kōtuitui: New Zealand Journal of Social Sciences Online. Vol. 4 No. 1. Hal: 71-87.
Cooper, C. D., & Kurland, N. B. 2002. Telecommuting, professional isolation, and employee development in public and private organizations. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior. Vol. 23 No. 4. Hal: 511-532.
Davis, K. 1989. Human behavior at work: Organizational behavior. McGraw-Hill Inc.
Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. 2001. The job demands-resources model of burnout. Journal of Applied psychology. Vol. 86 No. 3. Hal: 499.
Fonner, K. L., & Roloff, M. E. 2010. Why teleworkers are more satisfied with their jobs than are office-based workers: When less contact is beneficial, Journal of Applied Communication Research, vol. 38, no. 4, pp. 336-361.
Gajendran, R. S., & Harrison, D. A. 2007. The good, the bad, and the unknown about telecommuting: meta-analysis of psychological mediators and individual consequences. Journal of applied psychology. Vol. 92 No. 6. Hal: 1524.
Golden, T. D., & Veiga, J. F. 2005. The impact of extent of telecommuting on job satisfaction: Resolving inconsistent findings. Journal of Management. Vol. 31 No. 2. Hal: 301-318.
Golden, T. D., & Veiga, J. F. 2008, The impact of superior–subordinate relationships on the commitment, job satisfaction, and performance of virtual workers. The Leadership Quarterly. vol. 19 No.1. Hal: 77-88.
Guimaraes, T., & Dallow, P. 1999. Empirically Testing the Benefits, Problems, and Success Factors for Telecommuting Programmes. European Journal of Information Systems. Vol. 8 No. 1. Hal: 40-54.
Greenhaus, J. H., Collins, K. M., & Shaw, J. D. 2003. The relation between work–family balance and quality of life. Journal of Vocational Behavior. Vol. 63 No. 3. Hal: 510-531.
Gurstein, P. 2001. Wired to The World, Chained to the Home: Telework In Daily Life. UBC Press.
Hall, D. T., Kossek, E. E., Briscoe, J. P., Pichler, S., & Lee, M. D. 2013. Nonwork Orientations Relative to Career: A Multidimensional Measure. Journal of Vocational Behavior. Vol. 83 No. 3. Hal: 539-550.
Haar, J. M. 2013. Testing A New Measure of Work–Life Balance: A Study of Parent and Non-Parent Employees from New Zealand. The International Journal of Human Resource Management. Vol. 24 No. 17. Hal: 3305-3324.
Harpaz, I. 2002, Advantages and Disadvantages of Telecommuting for the Individual, Organization and Society. Work study.
Judge, T. A., Scott, B. A., & Ilies, R. 2006. Hostility, Job Attitudes, and Workplace Deviance: Test of A Multilevel Model. Journal of Applied psychology. Vol. 91 No. 1. Hal: 126.
Johnson, L. C., Andrey, J., & Shaw, S. M. 2007. Mr. DithersCcomes to Dinner: Telework and the Merging of Women's Work and Home Domains in Canada. Gender, Place & Culture. Vol. 14 No. 2. Hal: 141-161.
Kossek, E. E., Valcour, M., & Lirio, P. 2014. Organizational StrategiesfFor Promoting Work–Life Balance And Wellbeing. Work and Wellbeing. Hal: 295-318.
Martin, B. H., & MacDonnell, R. 2012. Is Telework Effective for Organizations? A Meta‐Analysis of Empirical Research on Perceptions of Telework and Organizational Outcomes. Management Research Review.
Martínez‐Sánchez, A., Pérez‐Pérez, M., Vela‐Jiménez, M. J., & de‐Luis‐Carnicer, P. 2008. Telework Adoption, Change Management, And Firm Performance. Journal of Organizational Change Management.
Morgan, R. E. 2004. Teleworking: An Assessment of the Benefits and Challenges. European Business Review.
Morganson, V. J., Major, D. A., Oborn, K. L., Verive, J. M., & Heelan, M. P. 2010. Comparing Telework Locations and Traditional Work Arrangements: Differences in Work‐life Balance Support, Job satisfaction, and Inclusion. Journal of Managerial Psychology.
Nakrošienė, A., & Butkevičienė, E. 2016. Nuotolinis Darbas Lietuvoje: Samprata, Privalumai Ir Iššūkiai Darbuotojams. Filosofija. Sociologija. Vol. 27 No. 4. Hal: 364-372.
Nilles, J. M. 1998. Managing Teleworkstrategies for Managing The Virtual Workforce.
O'Driscoll, M. P., Brough, P., & Haar, J. M. 2011. The Work-Family Nexus and Small to Medium Sized Enterprises: Implications for Worker Well-Being. Occupational Health and Safety for Small And Medium Sized Enterprises. Hal: 106.
Prodanova, J., & Kocarev, L. 2021. Is Job Performance Conditioned By Work-From-Home Demands And Resources?. Technology in Society. No. 66.
Purwanto, A., Asbari, M., Fahlevi, M., Mufid, A., Agistiawati, E., Cahyono, Y., & Suryani, P. 2020. Impact of Work from Home (WFH) on Indonesian Teacher’s Performance During The Covid-19 Pandemic: An Exploratory Study. International Journal of Advanced Science and Technology. Vol. 29 No. 5. Hal: 6235-6244.
Schall, M. A. 2019. The relationship between remote work and job satisfaction: The mediating roles of perceived autonomy, work-family conflict, and telecommuting intensity, (Doctoral dissertation, San Jose State University).
Tremblay, D. G., & Genin, É. 2007. The Demand for Telework of It Self-Employed Workers. The Journal of E-working, Vol.1 No. 2. Hal: 98-115.
Van Der Voordt, T. J. 2004. Productivity and Employee Satisfaction in Flexible Workplaces. Journal of Corporate Real Estate.
Virick, M., DaSilva, N., & Arrington, K. 2010. Moderators of The Curvilinear Relation Between Extent of Telecommuting and Job and Life Satisfaction: The Role of Performance Outcome Orientation and Worker Type. Human Relations. Vol. 63 No. 1. Hal: 137-154.
Vroom, V. H. 1964. Work and Motivation.
Published
2023-12-07
How to Cite
Suryani, I., Amalia, R., Zainul, Z. R., Rahmani, S., & Riamanda, I. (2023). Strategi Telecommuting Work: Sejauh Mana Pengaruhnya terhadap Kepuasan Kerja dan Kinerja. Jurnal Manajemen Dan Keuangan, 12(2), 282-296. https://doi.org/10.33059/jmk.v12i2.4840
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